1. Introduction
This Privacy Policy outlines how SuperClean Maintenance Services Pte. Ltd. (referred to as “SuperClean SG,” “we,” or “us”) collects, uses, and protects the personal data of our customers (referred to as “you” or “Customer”). By engaging with our services or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal data when you use our services or interact with our website:
- Personal Information: This includes details such as your name, contact information (phone number, email address), and billing information.
- Service Information: This includes information about the services you request, service history, and any feedback provided.
- Website Usage Information: This includes data related to your visit to our website, such as IP addresses, browser types, device information, and cookies.
3. Use of Your Information
The personal data we collect is used for the following purposes:
- To provide and manage the services you request.
- To communicate with you regarding your bookings, updates, or promotional offers.
- To process payments and send related invoices.
- To improve the functionality and performance of our website.
4. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers who assist in delivering services on our behalf (such as payment processing or customer support). These third parties are contractually obligated to protect your data and use it solely for the services they provide to us.
We may also disclose your personal data if required by law or if necessary to protect SuperClean SG’s rights or the rights of others.
5. Data Security
SuperClean SG takes appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. While we strive to protect your information, please note that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your user experience and track website usage. You can configure your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of the website may not work properly if cookies are disabled.
7. Data Protection Compliance
SuperClean SG is committed to protecting your privacy and complying with Singapore’s Personal Data Protection Act (PDPA). We ensure that personal data is processed in accordance with applicable data protection laws.
8. Third-Party Links
Our website may include links to external websites that are not operated by us. SuperClean SG is not responsible for the privacy practices or content of these third-party websites. We recommend reviewing the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Any updates will be posted on this page, along with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how your data is being protected.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact us at:
SuperClean SG
Email: privacy@superclean.sg
Website: superclean.sg